These conditions are applicable to all sales concluded by Camping Mare e Monti, route de Porto Pollo, 20140 SERRA DI FERRO, (with the exception of reservations for groups, more than three chalets rented by the same person and over the same period ). Therefore, the customer acknowledges having read these general conditions of sale and agrees to comply with them.

These conditions of sale can be modified at any time, and the applicable conditions will be those in force on the date of reservation.

ARTICLE 1- PRICES

The prices indicated are given in Euro and are inclusive of all taxes (VAT): they take into account the VAT applicable on the day of booking. Any change in the applicable rate, or any modification or introduction of new legal taxes introduced by the competent authorities, will be automatically reflected in the prices indicated on the invoice date.

The prices are per room / suite or cottage for the number of people indicated and according to the period selected and do not include additional services (unless otherwise stated).

The tourist tax is not included in the price displayed and must be paid directly on site. It is applied throughout the year.

Water and electricity costs are included in the rental price unless otherwise specified in the contract.
Certain services may be subject to a supplement and be subject to possible modifications without notice, in no way engaging the responsibility of the hotel.

ARTICLE 2- RESERVATIONS AND MEANS OF PAYMENT

Payment Terms :

When booking, a deposit of 30% of the total rental price will be charged to the credit card provided by the customer at the time of booking.

The balance of the stay will be debited one month before the start of the stay.

Only the euro is accepted as the payment currency.

Camping Mare e Monti only accepts the following credit cards: Visa and Mastercard. A secure reservation system (SSL) protects and encrypts all sensitive data transmitted to the reservation in order to prevent any disclosure to a third party. Bank checks are not accepted.

ARTICLE 3-FORCE MAJEURE

Force majeure means any event external to the parties having a character both unpredictable and insurmountable which prevents the customer in the realization of the trip, from performing all or part of the obligations provided for in the contract. This will be the case in particular with regard to strikes on means of transport or riots. Force majeure cannot be used for a reimbursement request.

ARTICLE 4- MODIFICATION AND CANCELLATION OF STAY

Modification:

Mare E Monti is under no obligation to accept a modification of contract and remains free to submit a modification of stay on the conditions it deems appropriate.

Article L.121-20-4 of the consumer code:

The accommodation, transport, catering and leisure services provided on a date or according to a specified periodicity do not fall within the scope of the 7-day withdrawal period applied by the Consumer Code. All cancellations must be reported to the Mare E Monti establishment by email with acknowledgment of receipt. The cancellation date taken into account in the calculation of the costs is the date of acknowledgment of receipt.

Terms of cancelation :

Any cancellation of the reservation entails cancellation fees in the amount of:

30% of the total amount of the booked stay if the cancellation occurs more than one month before the start date of the booked stay.

100% of the total amount of the booked stay if the cancellation occurs one month before the date of the start of the booked stay.

The entire stay is due in case of no-show or early departure during the stay.

The establishment reserves the right to cancel the reservations in the event of absence of provision on the card, expiration of the validity date of this one or any other reason entailing the impossibility to proceed to the payment of the deposit or of the balance. In this case, the cancellation of the reservation does not mean the cancellation of the cancellation fees which remain due.

Requests for cancellation of reservations made through an intermediary will be made directly to that intermediary. The conditions for canceling a reservation made with the intermediary may be different from those applying for reservations made directly with Mare E Monti.
Any request for an extension of stay must be made at the reception of Mare E Monti no later than 10.00 am on the day of departure initially planned.

ARTICLE 5- RENTALS AND SERVICES

Arrival times:

The rooms and suites are taken in possession from 3 p.m., those of cottages from 5 p.m.

The key is handed over at the start of the stay until 8 p.m. In case of delay, the customer must inform the reception as soon as possible and in any event before 8:00 p.m. to organize the delivery of the keys. Beyond 8:00 p.m. and in the absence of information by the customer of his delay, the non-presentation of the customer will result in the cancellation of the reservation with cancellation costs.

These schedules can be adjusted on a case-by-case basis prior to the conclusion of the contract. If for various reasons (schedules imposed by the airlines, delays, vagaries, etc.), the first and the last day were shortened by a late arrival or an early departure, no refund could take place.

Departure times:

Suites and cottages must be vacated by 10:00 a.m. on the day of departure. Any return after 10:00 am may result in penalties.

Breakfast :

Breakfast is served from 8:00 a.m. to 10:00 a.m., it is reserved on arrival or at the latest the day before. Breakfast is in addition to the rental price.

Pets :

Small pets are allowed in the establishment on request. The establishment reserves the right to accept them. A supplement per day and per animal will be charged, the amount is specified in the details of your reservation.
The establishment cannot be held responsible for the consequences resulting from a wandering animal. Only the tenant is responsible for the damage or prejudice that his animals could cause.

Special requests :

Any particular request not subject to a supplement (adjoining rooms, specific situation, etc.) remains at the discretion of the provider concerned without ever engaging our responsibility in its allocation.

Security deposit and cleaning fee (only for cottages):

The contract stipulates the delivery of a deposit to the correspondent on site after inventory and inventory (check, cash or bank card – specified on the contracts.

This deposit will be returned within a maximum of 14 days after the inventory and the end of stay inventory. A deduction from the deposit at the discretion of the on-site correspondent may be made in the event of missing, broken objects or the return of accommodation in a state of disorder requiring additional hours of cleaning compared to those normally scheduled between two tenants.

If the damage caused is estimated to be greater than the deposit paid at the start of the stay, a file for litigation involving, if necessary, the insurance of the different parties will be opened by the owner of the accommodation.
The signed contract stipulates an end-of-stay cleaning fee to be paid to the correspondent on site on the first day upon delivery of the keys. These regulations will not be returned, they constitute part of the rental price.

Child safety:

Tenants are solely responsible for the vigilance and safety of the children accompanying them. The establishment cannot be held responsible in the event of an accident.

Description and location:

The customer acknowledges having read the description of the rental he has reserved, ancillary services, the different rates for additional services and the location of the establishment. The customer may not make any complaint concerning the details of the rental, ancillary services and location other than that provided in the description of the reservation.

Rules:

The customer acknowledges having read and accepted the regulations, any violation thereof which may lead to the exclusion of the establishment without the customer being able to claim reimbursement of his stay.

Nuisances caused:

The customer has in particular the obligation to take care that the peace of the neighborhood is not disturbed by his act. In case of non-compliance with this clause, Mare E Monti may also retain part or all of the security deposit depending on the damage.

ARTICLE 6- DISMISSAL

If the establishment is unable to provide the reserved service or in case of force majeure, the latter reserves the possibility of relocating the customer totally or partially in an establishment of equivalent or higher category, offering services of the same kind.

ARTICLE 7- COMPLAINTS

Any complaint must be sent to MARE E MONTI by registered letter A / R, and this within 15 days of the departure of the stay which is the subject of said complaint. After this period, no claim will be taken into account.

ARTICLE 8- IT AND FREEDOM

Pursuant to Law 78-17, known as information technology and liberties, customers are informed that their reservation is subject to computerized nominative processing. Users have a right of access and rectification of the data entered, which is exercised at the registered office: EURL MARE E MONTI, route de Porto Pollo, 20140 SERRA DI FERRO. It is specified that this information is not communicated to third parties.

The MARE E MONTI campsite offers WiFi internet access. The user client undertakes that the computer resources made available to him shall in no way be used for the purposes of reproduction, representation, making available or communication to the public of works or objects protected by a copyright, by a neighboring right such as texts, images photographs, audio-visual musical works, software and video games, without the authorization of the holders of the rights envisaged in books I and II of the code of the intellectual property when this authorization is required.

The MARE E MONTI establishment has a video surveillance system in the common parts of the building as well as the parking lot.

ARTICLE 9- RESPONSIBILITIES

The campsite declines all responsibility in the event of theft, loss or damage to belongings belonging to customers during their stay.

The customer will be held responsible for any damage, any degradation, any act of vandalism which could occur because of the occupation of the premises and / or because of the participants and / or the staff for which he is responsible, both movable, decorative and immovable property, whether or not belonging to the campsite. Therefore, MARE E MONTI can therefore ask the customer to leave the establishment without any compensation and without any refund of the current stay, and to reimburse the damage caused by these acts.

Art.10 JURISDICTION IN CASE OF LITIGATION:

This agreement is subject to French law. The contracting parties will keep each other informed of any difficulties that may arise from the interpretation or execution of this contract and will take all appropriate measures to resolve them. In the event of a dispute, they will endeavor to reach an amicable settlement. Otherwise, disputes will be brought before the Ajaccio courts to which the parties attribute jurisdiction.